daals.co.uk offer free economy delivery across mainland UK (exclusions apply). Can’t wait to get your hands on your furniture? Check out our delivery methods below!
Or, add your favourite products to your basket, pop in your postcode and take a look at the delivery options available to you before you checkout.
Delivery Methods
Delivery methods for standard items
Some examples of what constitutes a standard item below:
|
|
|
Small Desks
|
Office Chairs
|
Bedside Tables
|
Delivery type |
Delivered within* |
Cost* |
Economy |
5 working days |
FREE |
Express |
3 working days |
From £7.99 |
Next Day orders must be placed before 2pm
|
1 working day |
From £9.99 |
Saturday orders must be placed before 2pm on Friday
|
1 day |
From £14.99 |
Pre-order once stock is available
|
7 working days |
FREE |
*delivery duration and costs may vary based on your location.
* Please note, delivery timeframes do not include Bank Holidays
Delivery methods for bulky items
Some examples of what constitutes a bulky item below:
Delivery type |
Delivered within* |
Cost* |
Economy |
10 working days |
FREE |
Express |
5 working days |
From £29.99 |
Pre-order once stock is available
|
7 working days |
FREE |
*delivery duration and costs may vary based on your location.
* Please note, delivery timeframes do not include Bank Holidays
Daals Delivery Network
We work with a range of courier services to ensure your orders reach you quickly and safely.
We work with trusted and reliable carriers such as DPD and DHL to ensure our items reach you safely.
For larger items, we will deliver them ourselves with our exclusive daals home delivery service making sure that they are handled with care and delivered safely to you.
In some circumstances, we may also use XDP to deliver your orders to you.
Once you’ve placed an order on daals.co.uk, you’ll automatically receive an order confirmation email with your order details.
Once your order has been dispatched, you’ll receive tracking details from the courier with all the information you need.
If your order is going to be delivered with our daals.co.uk home delivery service, we will contact you prior to delivery.
Daals Exclusion Zones
Unfortunately, we are unable to deliver to some postcode areas, outlined below:
Postcode exclusion |
AB, FK20, GY, JE, PH4 - PH50 |
Isle of Wight, Isle of Scilly, Northern Ireland |
If you need further clarity on delivery exclusion areas, please speak with our customer service team via live chat or call us on 02477 180 023
FAQs
My address has parking restrictions or access issues.
No problem! Let us know via the order notes section on the basket page.
Can the delivery driver leave my order in a safe place or with a neighbour?
Of course! Just make sure you’ve given us written consent to do so via email by contacting customerservice@daals.co.uk, where someone will be happy to help.
If your order is being delivered by DPD or DHL, you can also visit the tracking page and request for your order to be delivered with a neighbour or safe place.
If I live in a flat, will the driver deliver upstairs?
Unfortunately, due to insurance regulations, our drivers will only deliver to the communal entrance of your property.
What happens if my delivery is delayed or cancelled?
In the unlikely event that a scheduled delivery has to be cancelled or is delayed due to circumstances out of our control, the courier will get in touch with you and reschedule it as soon as possible.
Which carriers do you use?
We want to ensure that your items reach you quickly and safely, which is why we only work with reliable, trusted carrier partners, DPD and DHL. For larger items, we will deliver the items ourselves using our daals home delivery network, making sure the items are handled with care and reach you in good condition
Customer Service Opening Times
Phone lines
Monday - Sunday: 08:30 - 17:30
Livechat
Monday - Sunday: 08:30 - 22:30